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Hello dear customer, when you connect to our company's FTP, if the following screen appears,

It is possible that your IE browser version is above 7.0,

How to exclude, please follow the steps below to upload normally.

FTP-2-01.jpg

1. On the webpage, press the arrow to expand the menu and select Open FTP in Windows Explorer.

FTP-2-02.jpg

2. Then enter your own username or password below,

If you are not our regular cooperative store,

Please enter, username: twguest, password: 123

to log in.

FTP-2-03.jpg

If you do not have this button on the webpage, or you cannot exclude it after completing the above actions, please refer to the following method to exclude.

1. Right-click on My Computer and select File Explorer.

FTP-2-04.jpg

2. Enter the FTP location as ftp://ftp.jwdi.com.tw

FTP-2-05.jpg

3. Then enter your own user name or password in the following box. If you are not our regular partner store, please enter

Username: twguest Password: 123 to log in.

FTP-2-06.jpg

If the above methods still cannot be ruled out, please call 07-3237327 to find network management personnel, thank you.

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